Frequently asked questions

What about my dogs food?

While we are happy to feed your pet our own quality food, we do highly recommend that each pet owner bring their pets own food, as it is better for the pet.



What should I bring for my dogs stay?

Please feel free to bring any type of bedding, toys, treats etc, for your dog during their stay. You do not have to bring food or water dishes. We must warn that it is very common for dogs to destroy their bedding while they are boarding, so if this concerns you, we can provide them with some of our bedding. We are not responsible for your dog destroying any of the items you bring with you.



Does my dog need to be on flea prevention?

Yes! All pets need to be free of fleas and ticks. If fleas or ticks are found on your pet, you will be contacted and can have the pet treated immediately by our us. This is to ensure the well-being of all our guests. If we are unable to reach you, your pet will be treated at the your expense.



What vaccines does my dog need to have?

For the safety and health of our guests, all pets must have up-to-date records for all required vaccines. All dogs need to have the following vaccines prior to any activity at Puppy Playcare: 1. DHLPP Combo 2. Bordatella (also called Kennel Cough) 3. K9 Flu Vaccine (please note this is a new requiremewnt as of 1/2018) 4. Rabies Vaccine (required by state law) All cats need to have the following vaccnies prior to staying: 1. PRC 2. FeLV 3. Rabies Vaccine (required by state law) Written proof of all vaccines is required, they may be brought, faxed or emailed to us.



What are your drop off hours?

Our pick-up/drop-off hours for overnight boarding and dog daycare are: Mon - 8am to 10am OR 5pm to 7pm Tues - 7:30am - Noon OR 4pm to 7pm Wed - 7:30am - Noon OR 4pm to 7pm Thur - 7:30am - Noon OR 4pm to 7pm Fri- 7:30am - Noon OR 4pm to 7pm Sat - 8am to 10am OR 5pm to 7pm Sun - 8am to 10am OR 5pm to 7pm PLEASE NOTE WE ONLY OFFER OPEN DAYCARE TUES, WED & THURS



What forms of payment do you accept?

We accept all forms of payment - cash, check and all major crecit/debit cards